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Unlock Your Business's Future: Digital & AI Transformation
In today's rapidly evolving market, standing still is not an option. Digital transformation is no longer a buzzword for large corporations; it is an essential strategy for the survival and growth of Small and Medium-sized Enterprises (SMEs). This intensive one-day course is meticulously designed to demystify digital transformation, providing you with a practical roadmap to implement impactful changes, leverage powerful AI tools, and streamline your operations for greater efficiency and profitability.
Part 1: The Why and How of Business Digital Transformation (BDT)
The morning session lays the crucial groundwork for your digital journey. We move beyond theory to provide a clear, actionable understanding of what digital transformation means for your business.
Understanding the Digital Shift: Grasp the fundamental principles of Business Digital Transformation. We'll explore why embracing digital is no longer optional, using real-world case studies of companies like Tesco and IKEA to illustrate the tangible impact on revenue and customer engagement.
The 5 Pillars of Successful Transformation: Learn about the five key building blocks for a successful digital strategy: Culture, Customer Engagement, Process Innovation, Technology, and Data Analytics. Understand how a holistic approach that integrates people, processes, and tools is critical for success.
Avoiding the Pitfalls: A staggering two-thirds of digital transformations fail. We will analyze the common reasons for failure—from unclear goals to a lack of employee buy-in—and equip you with strategies to ensure your digital initiatives succeed.
Hands-on Start with Microsoft Forms: Begin your practical journey by learning to create dynamic surveys, quizzes, and feedback forms. This is a simple yet powerful first step in gathering the data that will fuel your transformation.
Part 2: Harnessing AI with Microsoft Azure and Google AI
This segment demystifies Artificial Intelligence and demonstrates its practical application in the SME context. You will learn how to automate processes, gain intelligent insights, and enhance customer interactions without needing a team of data scientists.
AI in Business Demystified: Gain a clear understanding of what AI is, its different forms like machine learning and generative AI, and what it is not. We'll cut through the hype to focus on real-world business applications.
Automate and Innovate with Microsoft Power Platform:
Power Automate: Discover how to automate repetitive, time-consuming tasks and streamline workflows between your favorite apps and services. We'll demonstrate how to create automated flows, such as forwarding email attachments to OneDrive or sending price change alerts.
Power Apps: Learn how to build custom, low-code applications to solve your unique business challenges. From inventory tracking to employee onboarding, Power Apps empowers you to create the tools you need.
Part 3: Streamlining Operations with ABSS SmartBusiness
The final session focuses on a crucial aspect of digital transformation for many SMEs: modernizing your core business management systems.
Introduction to ABSS SmartBusiness: Discover how ABSS (formerly MYOB South Asia) can revolutionize your business operations.[1] This powerful, user-friendly accounting and business management software is designed specifically for SMEs.
Seamless Integration and Automation: Learn how ABSS SmartBusiness, powered by Microsoft Azure, automates key processes even for non-accountants.[3] We will explore its capabilities in processing sales and purchases, tracking receivables and payables, and generating financial reports automatically.
Enhancing Customer Service and Efficiency: See how ABSS can be integrated with Point-of-Sale (POS) systems to streamline customer information and inventory management.[4] Features like AI-powered receipt scanning save time and improve the accuracy of your financial data, giving you better insights for faster, more informed decision-making.
A Foundation for Growth: Understand how a robust system like ABSS provides the solid financial and operational backbone necessary to support and sustain your broader digital transformation initiatives.
Course Fee: $2980 per person
Ready to revolutionize your business? Join our engaging course and discover how to harness the power of digital transformation to drive growth and efficiency! This course offers a clear and exciting introduction to transforming your business using effective tools and strategies, making it perfect for anyone looking to stay ahead in today’s fast-paced business world.
Materials to Cover:
- Overview of Business Digital Transformation: Learn what digital transformation means and why it’s essential for modern businesses to thrive.
- Using IoT, Automation, and AI: Explore how the Internet of Things (IoT), automation, and artificial intelligence (AI) can supercharge business growth and streamline operations.
- Key Considerations for Implementing Digital Solutions: Understand the practical steps and strategies needed to successfully adopt digital tools in your organization.
- Metrics and Methods to Measure Success: Discover how to track and evaluate the impact of your digital transformation efforts with clear, actionable metrics.
Self-Study Plan:
- Research real-world digital transformation success stories to inspire and guide the development of your own digital transformation plan, preparing you to apply these concepts to your business.
Overview:
- This section of the course dives into the transformative potential of Azure AI and Google AI, two leading platforms that empower businesses to automate processes, enhance customer experiences, and drive innovation. Designed for those new to AI as well as seasoned professionals, this module provides a clear and engaging introduction to how these tools can be applied to achieve business digital transformation. Through interactive lectures and self-study, you’ll explore practical applications and real-world case studies to inspire your own digital transformation strategy.
Materials to Cover:
Azure AI:
Azure AI, part of Microsoft’s Azure cloud platform, offers a comprehensive suite of AI services designed to help businesses build intelligent applications and streamline operations. Key components include:
- Azure Machine Learning: Build, train, and deploy machine learning models to automate predictive analytics and gain insights from large datasets. Ideal for tasks like forecasting sales or detecting anomalies in financial data.
- Azure Cognitive Services: Pre-built AI capabilities for natural language processing, speech recognition, and vision. For example, businesses can use these services to create chatbots for customer support or analyze images for quality control in manufacturing.
Google AI:
Google AI, integrated into Google Cloud and Google Workspace, provides powerful tools to enhance productivity, creativity, and data-driven decision-making. Key features include:
- Gemini: An AI assistant within Google Workspace that automates tasks like summarizing meetings, drafting emails, or analyzing data in Sheets. For example, Trellix reported that Gemini in Google Meet captures action items without needing edits, streamlining collaboration (Google Workspace AI).
- Google Cloud AI Platform: Offers tools for data labeling, model training, and deployment, helping businesses like Marks & Spencer improve customer experiences through AI-driven contact centers (Google Cloud AI Solutions).
Materials to Cover:
- Introduction to ABSS: Importing Sales, Purchase, Receive Payment, Pay Bill, and General Journal. Advanced ABSS techniques: Inventory management, Currency exchange, Year-end closing rollback.
- SmartBusiness AI features: Generating Purchase Orders, Sales Orders, and CRM name card scanning
- Introduction to Power Automate: Creating workflows
- Introduction to Power Apps: Building a basic app
- Overview of BI4Cloud for business intelligence reporting
Software to Learn:
- ABSS (Purchase Module, Sales Module, and general upload functionality)
- SmartBusiness (AI-driven Purchase Orders, Sales Orders, and CRM name card scanning)
- Power Automate
- Power Apps
- BI4Cloud
Self-Study Plan:
- Master ABSS by studying its importing processes (Sales, Purchase, Receive Payment, Pay Bill, and General Journal), learning inventory management (Sales, Purchase, Build Items, and Inventory Value Reconciliation), and understanding Year End Closing procedures (Roll Over and Roll Back).
- Practice SmartBusiness AI features to generate Purchase Orders and Sales Orders, and upload them to ABSS.
- Explore SmartBusiness CRM name card scanning and its integration with ABSS.
- Create a workflow using Power Automate and build a basic app with Power Apps.
- Use sample data to practice workflows between SmartBusiness and ABSS.
- Customize a personalized BI report using BI4Cloud.